Privacy Policy

At TDROX, your privacy, security, and trust are our top priorities. We collect only the information necessary to provide our services, including your name, phone number, email address, vehicle information, membership details, and service location. This information is used solely for membership management, roadside assistance, emergency service dispatching, customer support, billing, and service-related communications. TDROX does not sell, rent, or trade customer information to third parties. Information may only be shared with authorized service providers, payment processors, towing partners, or mobile tire service partners when required to fulfill services requested by the customer or when required by law. We use reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. However, no electronic system can guarantee complete security, and customers acknowledge this limitation when using our services. Photo & Video Policy TDROX may take photos or videos of completed services, vehicle tires, roadside repairs, service operations, and related work for quality assurance, training, documentation, and marketing purposes. TDROX will make reasonable efforts not to display personal information such as customer names, phone numbers, home addresses, or license plate numbers in publicly shared content. Unless a customer specifically requests otherwise before the service begins, TDROX reserves the right to use service-related photos and videos for promotional, advertising, website, social media, and marketing purposes. Customers who do not wish to have their vehicle or service photographed or recorded must notify TDROX before the service starts. Membership Information By purchasing a TDROX membership, customers agree that membership benefits, coverage limits, service terms, and eligibility requirements may be updated from time to time. Customers will be notified of significant changes when required. Communication Consent By submitting a form, purchasing a membership, or requesting service, customers agree to receive service-related communications from RoadShield, including phone calls, text messages, emails, appointment confirmations, membership updates, and emergency service notifications. Acceptance of Policy By using the RoadShield website, purchasing a membership, or requesting services, you acknowledge and agree to this Privacy Policy and the collection and use of information as described above. Your Information. Your Privacy. Your Protection.